Peran High Performance Work System Terhadap Employee Engagement dan Employee Resilience: Studi Literatur


  • Ine Suwartining Wulandari Universitas Negeri Surabaya
  • Agus Frianto Universitas Negeri Surabaya


Employee Engagement, Employee Resilience, High-Performance Work System


This study aims to determine the role of high-performance work systems on employee engagement and employee resilience and also the effect of employee engagement on employee resilience. Literature studies are based on 23 international journals and data are collected using search engine methods. The results showed that high-performance work systems have a positive effect on employee engagement and employee resilience and employee resilience plays an important role in supporting this influence. If high performance work systems (HPWS) is implemented properly, the factors that influence it are considered, and there is a balance between the goals of the employee and the organization, then employee participation is in line with the company’s goals in building a superior company.


Download data is not yet available.


Abbassi, L., Yasmine, M. Z., & Javaid, M. (2016). Employee Engagement and High Performance Work System: An Empirical Study. Global Regional Review, I(I), 114–131.

Al-Omar, H. A., Arafah, A. M., Barakat, J. M., Almutairi, R. D., Khurshid, F., & Alsultan, M. S. (2019). The impact of perceived organizational support and resilience on pharmacists’ engagement in their stressful and competitive workplaces in Saudi Arabia. Saudi Pharmaceutical Journal, 27(7), 1044–1052.

Alafeshat, R., & Tanova, C. (2019). Servant leadership style and high-performance work system practices: Pathway to a sustainable jordanian airline industry. Sustainability (Switzerland), 11(22).

Ananthram, S., Xerri, M. J., Teo, S. T. T., & Connell, J. (2018). High-Performance Work Systems and Employee Outcomes in Indian Call Centres: A Mediation Approach. Personnel Review, 47(4), 931–950.

Arefin, M. S., Alam, M. S., Islam, M. R., & Rahaman, M. (2019). High-performance work systems and job engagement: The mediating role of psychological empowerment. Cogent Business and Management, 6(1), 1–17.

Britt, T. W., Shen, W., Sinclair, R. R., Grossman, M. R., & Klieger, D. M. (2016). How Much Do We Really Know About Employee Resilience? Industrial and Organizational Psychology, 9(2), 378–404.

Cooke, F. L., Cooper, B., Bartram, T., Wang, J., & Mei, H. (2016). Mapping the relationships between high-performance work systems, employee resilience and engagement: a study of the banking industry in China. International Journal of Human Resource Management, 30(8), 1239–1260.

Dai, Y. De, Zhuang, W. L., & Huan, T. C. (2019). Engage or quit? The moderating role of abusive supervision between resilience, intention to leave and work engagement. Tourism Management, 70(May 2017), 69–77.

De Oliveira, L. B., & Da Silva, F. F. R. A. (2015). The effects of high performance work systems and leader-member exchange quality on employee engagement: Evidence from a brazilian non-profit organization. Procedia Computer Science, 55(Itqm), 1023–1030.

Garg, N., & Punia, B. K. (2017). Developing high performance work system for Indian insurance industry. International Journal of Productivity and Performance Management, 66(3), 320–337.

Garg, N., & Sharma, B. (2015). The Mediating Role of Employee Engagement in the Relationship between High Performance Work Practices and Job Performance. SSRN Electronic Journal, XXVII(May 2015), 85–102.

Gupta, N., & Sharma, V. (2018). Relationship Between Leader Member Exchange (LMX), High-Involvement HRP and Employee Resilience on Extra-Role Performance: Mediating Role of Employee Engagement. Journal of Indian Business Research, 10(2), 126–150.

Haqqy, H. R., & Susanty, A. I. (2018). Analisis Faktor-Faktor Penentu Employee Engagement di PT Inti Bandung (Jawa Barat). Jurnal Pendidikan Ekonomi, 5(3), 3745–3750.

Huang, Y., Ma, Z., & Meng, Y. (2018). High-performance work systems and employee engagement: empirical evidence from China. Asia Pacific Journal of Human Resources, 56(3), 341–359.

Imran, R., & Al-Ansi, K. S. H. (2019). High performance work system, job engagement and innovative work behavior: An exploration in Omani context. ACM International Conference Proceeding Series, 24–28.

Jian, H., Sun, J. (James), & Wang, H. (2019). Do High-Performance Work Systems Generate Negative Effects? Ceibs.Edu.

Joy, M. M. (2017). Researching Employee Reactions To High Performance Work Systems In The Indian Software Industry: The Impact On Employee Engagement. 1.

Kang, H. J. (Annette), & Busser, J. A. (2018). Impact of service climate and psychological capital on employee engagement: The role of organizational hierarchy. International Journal of Hospitality Management, 75(May 2017), 1–9.

Kašpárková, L., Vaculík, M., Procházka, J., & Schaufeli, W. B. (2018). Why resilient workers perform better: The roles of job satisfaction and work engagement. Journal of Workplace Behavioral Health, 33(1), 43–62.

Kementerian Pendayagunaan Aparatur Negara dan Reformasi Birokrasi. (2019). Hadapi Persaingan Global, SDM Indonesia Harus Unggul di Segala Bidang. Menpan.Go.Id.

Lv, Z., & Xu, T. (2016). Psychological contract breach, high-performance work system and engagement: the mediated effect of person-organization fit. International Journal of Human Resource Management, 29(7), 1257–1284.

Malik, P., & Garg, P. (2017). Learning organization and work engagement: the mediating role of employee resilience. International Journal of Human Resource Management, 5192(November), 1–24.

Mazzei, A. (2018). Employee Engagement. The International Encyclopedia of Strategic Communication, 40(5).

Meintjes, A., & Hofmeyr, K. (2018). The impact of resilience and perceived organisational support on employee engagement in a competitive sales environment. SA Journal of Human Resource Management, 16, 1–11.

Morgan, K. H., Libby, N. E., Weaver, A. K., & Cai, C. (2019). Development Of An Early Warning Resilience Survey For Healthcare Organizations. Heliyon, 5(10), e02670.

Muduli, A., Verma, S., & Datta, S. K. (2016). High Performance Work System in India : Examining the Role of Employee Engagement. Journal of Asia-Pacific Business, 9231(May).

Nadeem, K., & Riaz, A. (2019). Influence of high-performance work system on employee service performance and OCB : the mediating role of resilience. Journal of Global Entrepreneurship Research, 2.

Navarro-abal, Y., López-lópez, M. J., & Climent-rodríguez, J. A. (2018). Engagement , resilience and empathy in nursing assistants ଝ. Elsevier Espana, 28(2), 103–110.

Özçelik, G., Aybas, M., & Uyargil, C. (2016). High Performance Work Systems and Organizational Values: Resource-based View Considerations. Procedia - Social and Behavioral Sciences, 235(October), 332–341.

Prasetyo, H., & Sutopo, W. (2018). Industri 4.0: Telaah Klasifikasi Aspek Dan Arah Perkembangan Riset. J@ti Undip : Jurnal Teknik Industri, 13(1), 17.

Salminen, H., von Bonsdorff, M., & von Bonsdorff, M. (2019). Investigating the links between resilience, perceived HRM practices, and retirement intentions. Evidence-Based HRM, 7(1), 75–92.

Tsao, C. W., Chen, S. J., & Wang, Y. H. (2016). Family governance oversight, performance, and high performance work systems. Journal of Business Research, 69(6), 2130–2137.

Wicaksono, A. (2019). Empat Industri Potensial RI Hadapi Persaingan Global. Cnnindonesia.Com

Yang, W., Nawakitphaitoon, K., Huang, W., Harney, B., Gollan, P. J., & Xu, C. Y. (2019). Towards better work in China: mapping the relationships between high-performance work systems, trade unions, and employee well-being. Asia Pacific Journal of Human Resources, 57(4), 553–576.

Yazid, Z. N. A., Yahya, W. K., Ishak, M., & Achim, N. (2017). High Performance Work System (HPWS) and Organizational Performance: The Mediating Role of Employee Attitude.

Zhong, L., Wayne, S. J., & Liden, R. C. (2015). Predicting Marital Happiness and Stability from Newlywed Interactions Published by : National Council on Family Relations Predicting Marital Happiness and Stability from Newlywed Interactions. Journal of Organizational Behavior, 60(1), 5–22.